BreachFeed

Support

Answers to what people ask most, and a way to reach us for everything else.

Quick answers

I forgot my password

Reset it by email. The link is sent straight away; check the spam folder if it does not arrive.

I am not getting alerts

Alerts wait until your email address is verified — the link is in the first email we sent, and the dashboard can send it again. Then check there that the channel is switched on for what you track, and how often it is set to send.

I want fewer emails, or none

Every alert and brief ends with a link that stops it, without signing in. To slow alerts down instead, set how often each tracked entity sends on the dashboard.

I want to change or cancel my plan

Account → Manage billing opens the billing portal, where you can update your card or cancel. Plans are compared on the pricing page.

I want a copy of my data, or to delete my account

Both are on the account page: “Download your data” and “Delete account”. What we hold and for how long is in the Privacy Policy.

Contact us

We reply by email, to the address you give below.

Please do not include passwords or card numbers. How we handle what you send is in the Privacy Policy.